Frequently Asked Questions

Yes! We have a showroom located in Dallas Texas- 10460 Brockwood Rd, Dallas TX 75238

We are now reopening on Monday, June 7th for showroom appointments. Please read here for all details. 



  • Our hours are Monday to Friday from 9:00am-5:30pm. 
  • We are small boutique business- all orders will be fulfilled during our operating hours. 
  • Online: Please submit tax ID number and Texas Sales & Use Tax Resale Certificate form here on our website. We will refund the sales tax after verification.
  • In-Store: [Showroom currently closed at this time] Please bring valid sales tax form with you on your visit. 

Need a form? Click here to download form with pre-filled seller information. 

 
  • Yes, and yes!
  • Email: Subscribe to your email newsletter [located at the bottom of the webpage] to get our promotional emails. Don't worry, we only send emails about major sales and/or product offerings. 
  • Social Media: Follow us on Instagram or Like us on Facebook to keep up with the latest news. P.S. we do alot of fun giveaways! 
  • We are working on a robust content blog. You can check out the latest articles located on the "Learning & Inspiration" tab on our website. 
  • We also offer candle making kits that have step by step printed guides. The best part...they are only $49.95 and you can make 12 candles! 
  • Our fragrances are proprietary through a partnership with Nevitt Fragrances. 
  • Our SDS sheets are available for download on the each fragrance product page. We are working to add IFRA statements, as well. Stay tuned
  • If you need specific fragrance information, please email us at support@aaacandlesupply.com. We will happy to assist. 

{Due to COVID-19, processing times have been longer than usual. Thank you for understanding. You will receive emails when you order has been fulfilled, shipped, etc.}

  • All orders placed over the weekend will be fulfilled starting on Monday.
  • Please note shipping estimates do not include fulfillment time. We are a small boutique that carefully packages each shipment by hand while maintaining our Dallas storefront. 
  • As of now, we ship within the United States and Canada. 
  • We are looking into expanding to international. Please send us an email to support@aaacandlesupply.com if you have an inquiry. 
  • In-store pick up is an option at checkout for customers that would like to pick-up orders (curbside now) instead of paying for shipping. 
  • We fulfill all orders Monday-Friday between 9:00am - 5:30pm. 
  • All orders placed over the weekend will be fulfilled starting on Monday. 
  • We offer the following shipping carriers: USPS and FedEx.
  • Notice: we have had recent issues of USPS not providing real-time tracking.  FedEx provides the most accurate tracking. 
  • USPS Priority Mail: Includes USPS Tracking and delivery in 1 to 3 business days.