Frequently Asked Questions

Yes! We have a showroom located in Dallas Texas- 10460 Brockwood Rd, Dallas TX 75238

At this time, our showroom is currently closed for walk-in. You can place an order online and select in-store pick up. 

  • Our hours are Monday to Friday from 9:00am-5:30pm. 
  • We are small boutique business- all orders will be fulfilled during our operating hours. 
  • Online: Please include your sales tax ID number in the notes box of the order. Upload your Sales Tax Exempt Form in the Form Upload Section. We will refund the sales tax after verification.
  • In-Store: [Showroom currently closed at this time] Please bring valid sales tax form with you on your visit. 
  • Yes, and yes!
  • Email: Subscribe to your email newsletter [located at the bottom of the webpage] to get our promotional emails. Don't worry, we only send emails about major sales and/or product offerings. 
  • Social Media: Follow us on Instagram or Like us on Facebook to keep up with the latest news. P.S. we do alot of fun giveaways! 
  • We are working on a robust content blog. You can check out the latest articles located on the "Learning & Inspiration" tab on our website. 
  • We also offer candle making kits that have step by step printed guides. The best part...they are only $49.95 and you can make 12 candles! 
  • Our fragrances are proprietary through a partnership with Nevitt Fragrances. 
  • Our SDS sheets are available for download on the each fragrance product page. We are working to add IFRA statements, as well. Stay tuned
  • If you need specific fragrance information, please email us at support@aaacandlesupply.com. We will happy to assist. 

{Due to COVID-19, processing times have been longer than usual. Thank you for understanding. You will receive emails when you order has been fulfilled, shipped, etc.}

  • All orders placed over the weekend will be fulfilled starting on Monday.
  • Please note shipping estimates do not include fulfillment time. We are a small boutique that carefully packages each shipment by hand while maintaining our Dallas storefront. 
  • As of now, we ship within the United States and Canada. 
  • We are looking into expanding to international. Please send us an email to support@aaacandlesupply.com if you have an inquiry. 
  • In-store pick up is an option at checkout for customers that would like to pick-up orders (curbside now) instead of paying for shipping. 
  • We fulfill all orders Monday-Friday between 9:00am - 5:30pm. 
  • All orders placed over the weekend will be fulfilled on Monday. 
  • We offer to shipping carriers: USPS and FedEx.
  • Notice: we have had recent issues of USPS not providing real-time tracking.  FedEx provides the most accurate tracking. 
  • USPS Priority Mail: Includes USPS Tracking and delivery in 1 to 3 business days. 
Please read our latest return policy- click here.